New Moon Wellness

©2019 New Moon Wellness. All Rights Reserved


Terms & Conditions 2019


This ticket is sold by New Moon Wellness Retreats
 (ABN 83948724599)


'You' and 'your' refers to the customer. 'We', 'us', 'our', 'New Moon Wellness’ and 'Event organiser' refers to New Moon Wellness, its employees, contractors, volunteers and authorised persons.


This agreement refers to all terms and conditions specified by us on our website and through our booking system.

  1. Tickets are sold subject to New Moon Wellness conditions of sale and to the terms and conditions of entry to the event.

  2. All ticket sales are final and non-transferable. Only one ticket is valid per ticket purchase. It is a condition of sale, that tickets may not be offered for re-sale and they are only valid if purchased from the New Moon Wellness Retreat website at

  3. We reserve the right to add, withdraw, reschedule, substitute and vary advertised content, prices and venues, associated with the retreat. No refunds will be made in this case.

  4. If the Event is cancelled due to unforeseen weather or circumstances out of our control, there is no right of refund or exchange, nor any obligation to arrange a substitute event.

  5. We reserve the right to cancel or postpone the retreat for any reason within our control. In this case, you will be offered a refund for the face value of the ticket purchased.

  6. There will be no refund on any unused portion of tickets if you are asked or forced to leave, or if you decide not to attend or participate in any part of the retreat.

  7. New Moon Wellness will not be responsible for purchases or services outside of the retreat, such as accomodation. 

  8. You must supply the Correct Full Name, date of  birth, contact number and address, at the time of each ticket holder at the time of purchase.

  9. You must supply previous and current medical history, or you will be refused the right of treatment for acupuncture and massage services.

  10. This event is an 18 years and over event. ID and ticket must be presented at check-in on the day of the retreat.

  11. To the fullest extent, permitted by law, we do not accept liability of any nature for the acts, omissions or default of those providing services in connection with the event, or any liability for any injury, damage, loss, delay or additional expenses which are incurred at or in association with this event, regardless of the cause (including negligence). In no event will we be liable for any indirect, consequential, exemplary or special damages.

  12. All audio and video recordings of the event are prohibited.

  13. You consent that we can collect and keep personal information about you including your name, address, telephone number, current and previous medical history. We may need to disclose your personal information as required by law or as permitted under the Privacy Act. New Moon Wellness Privacy Policy outlines how we handle your personal information.

  14. By either purchasing or using a ticket for the event, you agree to be bound by the terms, the entry conditions, and our privacy policy.

  15. The Event Organiser has all rights to film, photo and video of this event

  16. This is an alcohol-free event and any alcohol brought onto the premises for consumption is strictly prohibited

Payment Plan Conditions 

1. You have the option to select a three or four payment instalment to purchase your ticket to the retreat, through out website only

2. This offer is available for a limited time only, until midnight of Monday the 29th April 2019

3. You must pay the first instalment on the day of purchase in order to secure your payment plan and ticket to the event 

4. The instalment of the tickets must be paid 7 days later ,14 days later and 21 days later, depending on your type of payment plan 

5. The subsequent payments will be emailed to your provided email address via PayPal, three days before the due date. 

6. Failure to pay by the due date with incur a $10 fee 

7. Failure to pay the remainder of the ticket, will result in having your ticket forfeited. New Moon Wellness are not obligated to provide a refund in this circumstance 

8. By purchasing a payment plan ticket, you agree to the above terms and conditions 

Entry Conditions 

  1. No alcohol or illicit drugs can be taken into the event. If you are caught with alcohol or illicit drugs, your ticket will be forfeited and you will be escorted from the event site with no re-entry. In the case of finding illicit drugs, the matter will be referred to the police.

  2. No video cameras, professional cameras or any item prohibited by law are permitted within the event.

  3. You consent to be included in any photography, film and/or sound recordings of the event or its surrounds and for these recordings to be used by us for any future event marketing and promotional purpose including our website and social media sites.

  4. Entry may be refused if tickets are damaged or defaced in any way or are not purchased through an authorised point of sale. If a fraudulent ticket is presented the matter will be referred to Victoria Police Services.

  5. You may smoke in Designated Outdoor Smoking Areas. No food or drink is to be consumed in these areas.

  6. Neither we nor the venue will be responsible for any loss or damage to the property (including personal property such as bags, money or other personal items) you bring to the event.

  7. You are liable for any loss or damage you cause at the event.

  8. You must act in an orderly manner when attending the event.

  9. We may refuse entry or evict you if you are behaving in a disorderly, offensive or inappropriate manner, or if you breach the Entry Conditions.

  10. You enter the retreat venue, pool and spa at your own risk and at other self-directed activities at the event location.